Privacy Policy for DigiSea Chatbot application

Effective Date: March 15, 2025

1. Introduction

Welcome to the DigiSea Chatbot Application (“Application”). This Privacy Policy explains how we collect, use, and protect your information when you interact with our chatbot on Facebook. By using this Application, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you interact with our chatbot, we may collect the following types of information:

• User-provided Data: Messages, inquiries, and interactions with the chatbot.
• Public Profile Information: Name, profile picture, and other publicly available details if permitted by Facebook.
• Technical Data: Device type, browser, and IP address to enhance user experience.

3. How We Use Your Information

We use the collected data to:

• Provide automated responses and support through the chatbot.
• Improve chatbot functionality and user experience.
• Maintain security and prevent misuse of the Application.
• Comply with legal and regulatory requirements.

4. Data Sharing and Disclosure

We do not sell or share your personal data with third parties, except:

• When required by law or governmental request.
• To protect our rights, privacy, safety, or property.
• If necessary to fulfill chatbot services (e.g., integrating with DigiSea’s customer support systems).

5. Data Retention

We retain user data for as long as necessary to provide our services and comply with legal obligations. If you wish to delete your data, you may request it by contacting us.

6. Security Measures

We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage users to protect their information.

7. User Rights and Choices You have the right to:

• Access, update, or delete your personal data.
• Opt out of chatbot interactions at any time.
• Contact us for privacy-related inquiries.

8. Third-Party Services Our chatbot operates on Facebook and follows Meta’s privacy policies. We recommend reviewing Facebook’s Privacy Policy for more details.

9. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted here, and continued use of the Application constitutes acceptance of the new terms.

10. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Email: info@digisea.vn

Website: www.digisea.vn